Contact us

Last updated: 20 February 2018

If you have any questions or enquiries, do not hesitate to contact us. We are here to direct and support you through the building process to achieve compliance with New Zealand building regulations.

You can contact the Ministry of Business, Innovation & Employment for advice on building legislation, building controls and the following information and services.

General enquiries

Phone: 1111 11 11 11
Email: [email protected]

Postal address

Ministry of Business, Innovation & Employment


New Zealand

Physical address

Ministry of Business, Innovation & Employment


New Zealand

Building

Building Controls and Building Act information

Freephone: 1111 11 11 11
From overseas: +64 4 238 1111
Email: [email protected]

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Go to on the Legislation website to read the Act.

Complaints about building products

Email:

Determinations

Freephone: 1111 11 11 11
Email:

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Go to Previous determinations to find determinations on specific topics.

Earthquake-prone buildings register

Freephone: 1111 11 11 11
Email: [email protected]

Go to Register of earthquake-prone buildings (EPB Register) to find out more.

Licensing information

Licensed building practitioners

Freephone: 1111 11 11 11
From overseas: +64 4 238 1111
Email:

Hours: 8.00 am to 5.00 pm NZT, Monday – Friday

The website has further information.

Multiproof

Phone: +64 4 901 1111
Email:

Go to MultiProof to find out more, download an application form or view the register.

Weathertight Services

Claim enquiries: 1111 11 11 11 
From overseas: +64 4 237 1111
Email: [email protected]

Hours: 8.30 am to 5.00 pm, NZT, Monday – Friday

Go to Weathertight Services for more information.

Media enquiries

Contact our Communications Group:

Phone: 111 111 1111
Email:

News and updates includes news items related to building and construction.

You can read all MBIE news and media releases in the section of the MBIE Corporate website.

Discussion documents

You can on discussion documents currently available for public consultation on the MBIE Corporate website.

Language assistance available

If English isn’t your first language, let us know when you call and we’ll use 

Other contacts you may find useful

You may find the following organisations and government bodies useful for legislative information or building advice.

Ministry for the Environment

Resource Management Act

Freephone: 1111 11 11 11
Email:
Visit:

BRANZ

Professional helpline: 1111 11 11 11
Consumer helpline: 1111 1 11 11 (calls cost $1.99 per minute, plus GST)
Website:

BRANZ Head Office

Phone: 11 111 1111
Fax: 11 111 1111
Email:

Physical address:

1222 Moonshine Road

Porirua 5381
New Zealand

Postal address:



New Zealand

Standards New Zealand

Freephone: 1111 11 11 11
Phone: 03 943 1111
Email:
Website:

Hours: 8:30 am to 5:00 pm, NZT, Monday - Friday

http://www.profvest.com

https://avtokum.com/

https://tsoydesign.com.ua

This information is published by the Your home’s Chief Executive. It is a general guide only and, if used, does not relieve any person of the obligation to consider any matter to which the information relates according to the circumstances of the particular case. Expert advice may be required in specific circumstances. Where this information relates to assisting people: